Sinema Demands Accountability, Results at Phoenix, Tucson, Prescott VA

Facilities in Phoenix, Tucson, and Prescott don’t meet standards for veteran care

In a Department of Veterans Affairs report released today, VA facilities in Phoenix, Tucson, and Prescott received the agency’s lowest ratings for quality of care. After learning of the findings, Congresswoman Sinema spoke directly with the heads of each of the three facilities and demanded answers from Robert Wilkie, Secretary of the VA. Sinema pressed the VA leaders to provide a plan describing how the agency will address the problems exposed in the VA’s report at each facility.

“Phoenix, Tucson, and Prescott VA facilities are not meeting the standard of care our veterans deserve, and that is unacceptable,” said Congresswoman Sinema. “I demanded that VA leaders provide us a plan to fix the problems at these medical centers and ensure this doesn’t happen again. We will continue to hold the VA accountable until every veteran has the quality health care he or she has earned.”

Congresswoman Sinema is committed to improving VA care for Arizona veterans and promoting accountability at the agency. She has taken action to:

·       Clean house at the VA by expediting removal of underperforming employees and protecting VA whistleblowers;

·       Reduce wait times and improve quality of care at the VA;

·       Reform hiring practices at the VA to boost accountability and improve care for veterans;

·       Expedite the claims process for veterans;

·       Improve access to VA mental health care for veterans with classified experiences;

·       Prepare the VA to meet the needs of future generations of combat veterans;

·       Expand and expedite care for U.S. Navy ‘Blue Water’ Vietnam veterans; and

·       Improve access to mental health services through Veterans Treatment Courts.

The ratings were released today as part of the VA’s Strategic Analytics for Improvement and Learning (SAIL) initiative, which measures quality factors like access to care, efficiency, and capacity at VA facilities. The Phoenix and Tucson VA facilities both received one star out of a possible five, the agency’s lowest rating for quality of care. The Prescott VA received two stars.

Congresswoman Sinema’s letter to Secretary Wilkie can be found here.