Ensuring Arizona Veterans Get the Care They Deserve

Dear Friend,

Recently, we introduced bipartisan legislation with Congressman Ted Yoho (FL-03) to improve the quality and expediency of the benefits and services provided by the Department of Veterans Affairs (VA) to veterans. The Working to Integrate Networks Guaranteeing Member Access Now (WINGMAN) Act gives congressional staff the tools they need to solve constituents' VA claims quickly & effectively.

Currently, congressional staff must contact regional offices, service offices, or claims agents to obtain a veteran’s claim file. The WINGMAN Act removes the VA middle-man and gives congressional staff direct access to the files they already have permission to possess. This system cuts burdensome bureaucratic red tape and improves caseworkers’ ability to communicate with the VA. As a result, congressional offices will be able to directly update veterans on pending claims, including medical records, compensation, and ratings decisions.

In return for their sacrifices, we promise veterans that they will be treated with dignity and respect. Our veterans deserve timely resolutions to their benefits claims and access to high-quality medical care, yet far too many struggle to receive adequate assistance when dealing with the Department of Veterans Affairs. On average, a veteran waits more than 3 months before a benefits claim is resolved by the VA. Currently, only the VA and certified Veteran Service Officers have access to a veteran’s claims files. As a result, it can take weeks or months for congressional offices to receive requested files from the VA. Our legislation gives congressional staff the tools they need to serve veterans and their families quickly and efficiently.

We are honored to serve in Congress on behalf of Arizona families like yours. We always appreciate hearing from you on current topics and issues that are important to you. If there is an issue that concerns you, please let us know by clicking this link or by calling our Phoenix office: 602-956-2285. Be sure to stay connected through our Facebook and Twitter accounts, and let us know how we can be of service.



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